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Interview With Toyosi Akerele, Founder Of RISE Networks

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Recently,  I chatted with Toyosi Akerele, founder of RISE Networks exclusively for HumanIPO and we spoke extensively on the current status of education in Nigeria. She talked about how her network is piquing the interest of Nigerian students in education via a new free online community - Passnownow. In the interview, she revealed that Java and Symbian apps for Passnownow will be launched next month (May).

Here I'm posting the interview in its entirety.


 Paul: At the Social Media and Education session held at the SMWLagos, Toyosi Akerele spoke extensively on the precarious situation of the nation's education sector. So, let's start with the question "who is to blame?"

Toyosi:  The Nigerian education sector has undergone many changes since the attainment of independence about 53 years ago. The period shortly after independence, marked the glorious years in the sector. The prevalent indices then, pointed to a bright future for the country, which produced well-rounded and skilled manpower on which the country’s socio-economic and technological advancement relied on.

The period witnessed a strong public school system, adequate funding of the few secondary and post-secondary institutions, conducive work environment for teachers, well equipped science laboratories and libraries, among others. The system equally enjoyed non interrupted academic calendar across tiers. Higher institutions, on their part, enjoyed some levels of academic freedom and robust students’ unionism.
The decade that followed the first intervention of military rule signaled the beginning of the decay in the sector. It also marked one of the deciding factors that led to the destruction of the legacies of the independence years.
The policy inconsistency and disregard for intellectualism by the successive regimes, especially during the military era, led largely to such ills as brain drain, decaying infrastructures, bastardisation of the teaching profession, destruction of the public school system, workers’ strikes, frequent closures of schools, students’ laziness, cultism, among others.
All that have brought us to where we are now. Haven laid this background; I would say the genesis of the poor state of Nigerian education system is largely political. The bad news is; the situation keeps getting worse and the government seems clueless – or maybe not doing enough to solve the various obvious problems.

How was the idea for Passnownow hatched?
As a Nigerian - especially someone with so much passion for the youth, I realized that the best way to stimulate the interest of Nigerian students in education is to engage them through the means they are already used to, what we describe as familiar channels of delivery. An average Nigerian teenager today, owns a browser enabled phone. And what does he/she do with it? Connect with friends on social media, and probably play games.
The initiative was born out of the desire to help improve the learning culture of young Nigerians and at the same time providing a platform to develop their social skills. In this case, merging education with social interaction by providing a platform that offers knowledge based interaction amongst young people. Some of the reasons identified for this are the incessant abysmal failure of students at WASSCE (West African Senior Secondary Certificate Examination) and JAMB (Joint Admission Matriculation Board) examinations which has raised a big question on the quality of education being received by students in our secondary schools.
The idea is to provide free access to self paced academic materials for students preparing and studying for examinations, for it to serve as a rallying point for knowledge seekers and students needing help with their studies.
Of course, those are the main essence. But then, the site is much more than only academics; my craving indeed was to develop truly educated Nigerian youths who are academically sound, emotionally balanced and socially responsive and responsible.

Who are the founding partners?
I conceived the idea and its framework; wrote the concept note and shared it with my Team at Rise Networks and we started to work it and kept it open for feedback and reviews by young Nigerians. Months after, here it is. I will therefore, not be tempted to ascribe the glory to myself as Team work has played a very key role in the development of the Idea.

How does the project fit in to RISE Networks' objectives?
As you may well know, RISE Networks is a Leading Social Enterprise with a deliberate interest in Technology and its relevance to Youth and Education Development across Africa. Our Vision is to be the ultimate reference point in Africa and the World as a hub of relevant knowledge resource and a Facilitator of opportunities and platforms that improve the lives and livelihoods of Nigeria's Youth, with an affirming commitment to empower and prepare them to restore the dignity of Nigeria's Democracy and her steady Economic Growth. Part of our core objectives is to “revitalize values by inculcating positive behavior in the representatives of the future” and also to “build a new generation of responsible leaders…” In this regard, Passnownow serves as a ‘catch and empower them young’ initiative whereby the values and attributes that are certain to make for a greater Nigeria are being inculcated in our youth right from their early teen years. We also believe that only an educated citizenry can demand mandatory accountability from Government and also make the right choices and decisions. Beyond that, our in-house Tutors are young and ambitious Star Teachers who have now moved out of their comfort zone to embrace new trends and techniques in delivering class content. All Passnownow.com Tutors work full time with us and we find their contributions very rewarding to the entire process. It is refreshing to see Nigerian Teachers in a new light as they become beacons of hope in this generation as Edu-Technologists and Expert Online Tutors.

What are you trying to achieve with the website?
More than being a website, Passnownow.com is a Community. Our aim is to give students the power to take responsibility for their learning, and not just the educational system. Education has taken a new dimension in the 21st century whereby you can learn and educate yourself at your own pace. Information and invariably Knowledge dissemination is at an unprecedented level in the world and we have to take advantage of that in developing our man power as a country.
Obviously, technology is a key tool in making this possible and that informed our participation at the social media week and also the theme for our event. Creativity has been identified as a potential tool for progress and thus education should focus on developing the creative potential of students rather than “educating them out of their creativity” because Education that tolerates Ignorance is no Education at all.
Our aim is to set young people up for excellent results in Tests and Exams, foster real time useful learning and discussions as a lifelong habit and restore the glory of Nigerian Education.
We realize that in developed climes, instructional radio, Internet intervention and interactive Television have constituted major paradigm shifts and re-invigorated the system of Education. We have therefore employed this 3 prong approach in ensuring that we can attain the goal of improving the quality of education and interactions amongst Nigerian Youth.
Given that the web is the new Teacher, Passnownow contains an online study platform which provides Secondary / High School Students with upbeat, on-the-go solutions to all Subjects in the simplest ways. Our intention is to gainfully engage PASSNOWNOW users in the most excellent conditions using fun and interactive methods and tools with which they can learn effectively.
With Passnownow.com, we are catering to the needs of Nigerian Young People as we equip them to become better informed, more knowledgeable, vast and well educated.  This is because there is a direct relationship between the level of socio-economic growth and development in a country and the quality of education in that country. The Exciting part of all these is that the content on the Site is All FREE to use.

A major issue in Nigeria is data size. For the site to achieve its set goals, Nigerian students need to be active on it. But there are several pictures on it, even on the mobile platform, how are you ensuring that visiting the site doesn't cost much?
We have just overhauled the site and built a new version with the latest Tech Applications that make it adaptable for any mobile browser to navigate with ease and speed. We have compressed the sizes of images and even removed some where necessary. Technically, at the moment, the site is very responsive and pretty quick to browse. We are in the process of securing strategic partnerships with stakeholders in the IT and Telecoms Industry who value the need to support Education. This will make Passnownow.com Users can have very subsidized data rate, or even at no charge at all.

An Android app has been developed for the site. When did you realize that an Android app is necessary?
The Android app had been in our plan from the inception of the project. We realize that majority of our target audience are mobile internet users and thus our aim is to develop apps for most of the widely used phone technology in Nigeria. We will launch the JAVA and SYMBIAN Applications for the Site in May of 2013. We are currently testing to be sure that all the relevant features of passnownow.com and more education pieces are integrated into them so that they are truly useful and of great impact on Nigeria’s Education when we embark on our monitoring and evaluation exercises at the year end.

Toyosi at SMWLagos2013 said the goal of the project is to ensure that there is a drastic slash in the incidence of failures recorded at exams. Specifically, she said she wants about 80% reduction in failure. But a larger percentage of the students that fall into this category can't even afford a mobile phone talk less of an Android enabled device. What's the plan to reach this category of students who even need Passnownow more?
That will not be utterly true. Millions of children in public schools have mobile phones, not matter how cheap they may be, so our responsibility with passnownow.com is to refocus their interests and show them how to turn their mobile phones into learning aids. Like I said earlier, we have plans to develop apps for all the major Operating Systems. Before Children’s day 2013, our Symbian app will be released. Most people in the group you referred to use Symbian enables phones. With our symbian app and other innovative measures, I believe that concern would have been greatly dealt with. More so, remember I put a timeline of 6years to it as it will be somewhat ludicrous for me to think that we can clear this rot within a year or two.
We are also looking to deliver our content via SMS. Users with phones without internet access can subscribe to our SMS service with options to choose what content they want delivered to them on their phones. We are also remodeling our content to fit into an offline framework deliverable to students in the simplest forms.

Partnering with government - federal, state and local, has been proven to be an effective means of reaching more end-users. What have you done in this regard?
We had considered this position and are working on achieving such possible partnerships in the nearest future. Certain State Governments who are embarking on serious IT intervention in their Education Sectors have requested for our content. PC Manufacturers and enablers are also opening discussions with us along this line. The flipside is for the Government to see the need to partner with us. In Nigeria today, Teachers are ill equipped and there are more unqualified Teachers than the qualified one. Teachers do not cover the scheme of work and there is no monitoring and evaluation process in our education system to separate the wheat from the chaff. The Governments at levels in Nigeria should also see the need to ensure that all Public Schools across the country are fully set up with Computers and free internet access for the students and Teachers.

How are you publicizing the project to ensure that more students are accessing the website?
We adopted a three prong approach to publicizing this project; first, we are creating awareness using new media platforms and ads on websites with considerable traffic from our target audience. Due to our efforts so far, Pasnownow.com is fast becoming a reference point on matters pertaining to youth and education within Nigeria’s tech space. Secondly, we engage directly with our target audience by visiting secondary schools and carrying out on ground activations and awareness campaigns on Passnownow.com. For example, we were present at GTBank Heritage cup and introduced Passnownow.com to thousands of students during the Heritage cup quarter final matches. We have also started visiting Schools to engage with Teachers and inform them that the content on Passnownow.com is complimentary to theirs and as such, encourage their students to study with it. Thirdly, we intend to also publicize this project through adverts to be aired on major TV stations in the country. It is also worthy to mention that several media companies have been very supportive. 

What is the average daily hit, which category of students visit more often?
For certain confidential reasons, we cannot discuss this in specifics but for now but we have a high registration rate on the site daily and this has reinforced our orientation that edu-technology is the future of learning in the world and we are glad to be pioneers of this initiative that will make Nigerian Students globally competitive.
At this period, which is the examination period for students writing their final examinations and also JAMB/ UTME (Unified Tertiary Matriculation Examination) is around the corner so we have more students in this category visiting the site.

On the Hotstuff/Latest News page, news such as the story of a 15-year-old boy that bagged 35 years jail sentence for shooting his fellow students was shared. Do you think this is appropriate? And how do you ensure that the target audience (students) is protected against bad news like the one I just mentioned?
Our editorial policy places more emphasis on morals in this light. Granted, the news item you referred to is a bad news. But what is the moral lesson behind it? I’m sure you already know – it is bad to harm people, and if you do, there is punishment for it. This is our message, and not an emphasis on the act itself.

What are the short term and long term plans for Passnownow.com? 
In the short term, we are working to ensure our users get value adding content on Passnownow.com. We want to ensure we provide them with simplified, easy to comprehend academic content based on Nigeria’s educational curriculum. We want to be able to reach our target audience irrespective of their choice of device whether Desktop computers, laptops, mobile devices etc
In the long term, we intend to scale up our medium of delivery to include traditional media. Basically, we should be going on to set up a 24hr TV Station specially dedicated to Teaching and we will be deploying all our resources to achieve our target of about 80% reduction in failure rate at National examinations in the coming years.

What is the public response to the initiative?
The response has been awesome as it has been challenging. Challenging in terms of the expectations that students now have of us to do more as we already set the pace and raised the stakes plus we continue to push the envelope in terms of innovative ideas and how to apply good use of technology and a skilled and highly motivated team to solve the social problems around us.
No Nation that experienced development was transformed by cheap talk, chatter or complaints; we need to start putting our money where our mouths are and create long lasting solutions to Nigeria’s problems. We continue to receive tremendous positive feedback and commendations from Nigerians and it is obvious we are on the right track with Passnownow.com.
In time to come, I strongly believe Passnownow.com will be the home school for Nigerian students; the only element they may miss are the physical school buildings which we will replace in their minds with our online Tutors who will be available to interact with them online/offline all the time via our free chat service.

Interview With Kunle Ogungbamila, CEO of African Gaming Site (Kuluya.com)

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Without much doubt, Oga at the Top gaffe appears to be the gaffe that attracted the biggest social media reaction in Nigeria. It is therefore not surprising that many capitalized on the NSCDC official's regrettable mistakes to make money and have fun at the same. Kunle Ogungbamila is one of such individuals. His fast growing online gaming website, kuluya.com, rapidly launched an Oga at the Top game.
In this interview I did exclusively for HumanIPO, Kunle spoke extensively on the Oga at the Top game and other projects currently underway at Kuluya.com.


Can we get to know you?
I'm Olakunle Ogungbamila, the CEO Kuluya Ltd owners of kuluya.com
The speed with which the Oga at the Top game was developed was quite phenomenal. So I'm wondering is this a calculated move?
It wasn't calculated; it was “spur of the moment” thing. It was an impulse. Oga at the top was a top trend in Nigeria's web space that we just wanted to see what we can do around it. We've seen people do songs and t-shirts around it. It just made sense to create a game around it. We have skill sets to develop games within 24 hours. We just did it!
So far, what has the response been? How many people are currently playing the game?
A lot of people have been to our site to play the game so far, but I can’t give you the exact number right now. But since we put it on our site last week Friday, quite a lot of interesting things have happened concerning the game in particular. One of such is that people are playing the game and posting the scores on Twitter.
From your personal perspective, who do you blame more – the journalist or the NSCDC official, because there are several strong insinuations that the journalists weren’t professional. Were they right, or did he deserve it?
Stuffs like this happen every time; it’s nothing new – journalist interviewing somebody and the person saying something wrong or doesn’t respond properly. It happens. Just that this time, it just turned into a mess. It happens all the time, only that the internet noticed this time

Apart from the oga at the top game, what else is kuluya.com into?
Kuluya.com was launched in the middle of October last year (2012) and we launched with a few games. Our games are mostly concentrated around Africa hence they are Africa-themed. They are all casual games that you can play on your browser at any time. So far, on the website we have over 55 games that are playable on the website. We are currently developing a new website which will be launched by the end of March.
A lot of people are interested in producing lots of games. We’ve had top brands requesting that we develop some games for them.
What’s the plan for expansion, especially in 2013?
We have good plans, some of which we’ll be rolling out very soon. By the end of March, we’ll be releasing a new website that will put into focus how we can generate revenue from the games. And once we do that, our actions and plans would be brought to focus.
Thank you for your time.
Thank you.

Interview With Joe Falter, Founder of Hellofood

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I recently interviewed Joe Falter, the Founder and CEO of Hellofood exclusively for HumanIPO. During the interview, he described how the company which currently has more than 50 restaurants is making it possible for people to order food online in Nigeria. This is the full interview, enjoy. 

Paul Adepoju: The first thing that came to my mind after checking your profile on LinkedIn was “what caught the interest of this London School of Economics and Political Science graduate in African foods”? So I’m asking, "How did you come about African food in the first place, and how did you realize it is something you can build a good business on?"


Joe Falter: All over the world, people order food from restaurants online, saving time and expanding their food options. In Nigeria, and much of Africa, this was not possible until Hellofood arrived on the scene. Nigeria is an example of a huge market with very high internet penetration and a population that seeks out new technology, but which has very limited e-commerce options. That’s why I wanted to come out to Lagos – because I feel there’s a huge untapped opportunity here and in Hellofood’s 5 other African markets.

Paul: From the website, I could see that you operate in various African countries. How and where did you start from?
Joe: We started in Lagos, but very quickly launched Morocco, with Senegal, Kenya, Ghana, and Ivory Coast joining within 2 months.

Paul: Where have you extended your services to, and which other African nations are you covering soon?
Joe: Our goal is to be the first place people think of when they’re hungry – across the continent. So our goal is to be operational in literally every large city in Africa, and we have an aggressive expansion plan to match that goal.

Paul: You’ve been operating in Africa for some time now. How does the online food business vary from one African country to another?
Joe: We operate in six incredibly different markets, but funnily enough, our business model is pretty similar in each one. What we’re doing is totally new to each market, so in each city we’re tempting people to do something in a different way to the status quo. And the way we do it is very simple and very uniform. Connect people to their favourite restaurants, and give them a platform that makes it fast, easy and even fun to order from them.

Paul: Which nation is currently your largest market?
Joe: Nigeria was our first market, and is our largest at the moment, but the other countries are catching up quickly. In Nigeria we have a very high order volume – people really get Hellofood here, and now we have launched iPhone and Android apps, and have a Blackberry app on the way too, it’s never been easier to order food.

Paul: Hellofood recently launched some apps for android devices. Can you briefly tell us about them?
Joe: We have Android and iPhone apps now. I actually find them even easier to use than our main webpage. Mobile is absolutely central to our strategy – the vast majority of Africans with internet access are getting it from their mobile devices, so it’s our mission to make it incredibly easy to use Hellofood from a smartphone. It literally takes 45 seconds to find a restaurant and order food from the app. And there’s no need to make a call – all of the hassle is managed by our customer service team.

Paul: What is the size of your workforce?
Joe: We have close to 65 employees across Africa and in Europe. All but two of our employees in Africa are local nationals, and I’m very proud of that.

Paul: You’ve worked with several internationally acclaimed corporate organizations such as Rocket Internet GmbH, Cogn8, McKinsey & Company. What gave you the confidence to leave their fat pays (I guess) and decide to venture into food business in Africa?
Joe: Africa is the most exciting e-commerce market in the world, and the internet opportunities out here are  very attractive. I’m very grateful for the experience I’ve gained at fantastic organisations, but I’m very excited to be a part of the growth story of African e-commerce. It’s not a question of ‘if’ this market will explode, it’s a question of ‘when’ and ‘who’. In my opinion the time is now.

Paul: Briefly, how do I get food on my table using Hellofood?
Joe: Very simple. Click on www.hellofood.com, or access one of our mobile apps. Tell us which area you’re in, and the site then shows you all of the restaurants that will deliver to you in that area. You select the food you want from the menu that is already displayed on our site, and we take it from there. We work with the restaurant to get food delivered to homes and offices, and can also organize corporate catering for meetings and events.

Paul: Who does the cooking? The apps or real people?
Joe: The restaurants! It’s exactly the same as if you ordered directly from the restaurant, just much much easier, and with much greater selection.

Paul: I know you’ll say your prices are affordable, but you will agree with me that your services will cost more than what local eateries and restaurants charge. But comparatively, how will you rate your costs, and which demography is your target clientele?
Joe: For this to work, we need to have something for everyone. We have well over 150 restaurants in Lagos, ranging from the trendiest spots, to the local buka serving cheap Nigerian food. Also, it’s never more expensive to order from Hellofood than it is to order from the restaurant directly, so I have to disagree with you – it’s the same price as going to your local eatery, because as a Hellofood customer you are going to your local eatery, you’re just ordering online.

Paul: What are your operating hours, how long does it take between the time I order and when my order arrives? And What are the challenges you are facing in the various countries where you currently offer your services?
Joe: We’re open from 10am to 10pm, and delivery times range from 20 minutes upwards, depending on your location.

Paul: What is your goal for 2013 with Hellofood?
Joe: I want to be in many more markets, and I want us to be the first port of call for anyone who’s feeling puckish at home or in the office.

Paul: Since you are into African food business, which is your favorite delicacy?
Joe: Where do I start?! I have really warmed to Nigerian food, it’s very tasty. Ofada stew, Moin Moin, even just classic chicken rice and plantain – I eat it pretty much every day.

Paul: If I order any of them, will I get discount?
Joe: Maybe, if you ask nicely ;)

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